My experience was great from the phone call to the technician. David thoroughly checked and did what was asked. I still have a problem and will be sure to call them again to see what my next step will be to figure out the HVAC problem.
Good friendly people. But my system is making horrible noise System has been garbage since it was installed. They returned with new parts and replaced it. Great service.
Jon was awesome and explained everything he was doing and checking to make sure that we felt comfortable with what he was finding so we can understand the diagnosis. Great experience would recommend, especially Jon
They responded in a quick amount of time. Our technician was professional and efficient. He was very informative about the process. I highly recommend Poston Bros. Dave is an awesome technician. He is personable and takes time to explain what he is doing and how you should maintain your heating and air conditioner. Dave is an asset to your company.
This company was great! They helped us with an emergency furnace repair on the day after Christmas in snowy weather which was a lifesaver. First, Christy was great and even called me to set up my appointment since I was having phone trouble! Dave was our repair tech and he was very nice, respectful, and fixed our problem quickly. He explained everything he was doing which was nice. He was honest and helpful and we are very appreciative. We signed up for the maintenance plan and will be using Poston Brothers from now on. I highly recommend this company!
They replaced our system 2 years ago and everything has been great. We had an issue recently and they immediately came out to look at the problem and repair it. I highly recommend it.
Mark was fantastic, Took the time too. Answer all my concerns I’m glad I called Poston brothers. For what it is he made the experience a good one.
Dave with Piston Bros was amazing. He was friendly, informative, and helpful, and walked me through everything from the moment he arrived to his departure.
If you are looking for a company that is an expert in their field and have great customer service look no further than Poston Brothers. I found out about them through a word-of-mouth referral and from the first initial call to the scheduling of our installation each team member went above and beyond to make sure our system was fixed and gave us several options on what steps to take moving forward. I am very pleased with this company and would recommend them to others.
The technician “JD” was very professional, knowledgeable, and courteous. He answered all my questions and explained everything thoroughly in a non-pressure manner. Will definitely call Poston Brothers for future service and request “JD”.